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Returns and Warranty Service

We strive to keep you happy no matter what happens. We are humans too and we sometimes make mistakes.

The best way to start a return, get a replacement or get a problem with a faulty product resolved is to get in touch via e-mail at

To keep everything going smoothly, you should tell us in your e-mail:

  • Your order ID
  • Photos of the problem

We can usually provide a local return address within Europe, just get in touch with us to get started. For most countries sending the return package back to us via is free of charge.